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29

APRIL, 2020

WORKING TOGETHER TO STAY SAFE

Protecting our staff, customers and everyone we work with is always the priority

Protecting our staff, customers and everyone we work with is always the priority and we are following Government advice on the challenges posed by the Covid-19 pandemic.

Like other firms in the construction sector we have temporarily closed all our offices and marketing suites on site and staff are working remotely from home.

After the re-adjustment it has been gratifying to see the efforts of our own teams and others adapting to new ways of working to try to keep business and the economy moving within safety guidelines. We are still taking calls and customers still need our care.

And its brought some interesting solutions to normally routine transactions.

Property exchanges and completions are now being witnessed via Skype calls, signatures made by docu-sign while handover packs have been transferred to video and sent electronically to clients. Key handovers are managed by text message and timed so they can be left in safe boxes at the door.

Where there’s a will there’s a way and despite these obstacles we have completed 12 sales in the weeks since the social distancing measures were brought in, allowing people to move into their new homes or gain access and start preparations.

We thank our contractors for working safely and independently to finish properties to handover, our solicitors Slater Heelis for being inventive and most of all our clients for completing their journey with us.

Clients like Mike and Hazel Rothwell who took handover of their apartment at the Water Garden at Alderley Park the week after lock-down. Their belief in the company, the standard of homes that we build and the locations we choose, goes back 30 years to when they bought their first PJ Livesey property at The Dell in Hale.

Amidst all the current turmoil they took time to send an unprompted testimonial – generous words that were lovely to receive and which have really boosted the whole PJ Livesey team.

They have allowed us to share them here >

Despite not being able to conduct personal site visits buyers are still keen to look for their new home and we have taken four reservations in the past weeks. The uniqueness of a PJ Livesey property, the locations we work in and the quality of build we deliver means buyers are keen not to miss out.

Our sales teams are working hard to make it a personal process and we have updated the website with video tours and drone footage and are happy to talk through developments and individual plots and independent financial advice is also available.

Like others we are adapting to this new restricted landscape on a daily basis. Conscious always of trying to do the right thing for our customers, our staff and the wider community in the hope that we are all well placed when we come out on the other side.

Best Regards
The PJ Livesey Team